CX for Startups
The old contact centre
model is broken.
Our customised business models for startups provide brandswith a people-first approach, built upon our strong technological and operational infrastructure, deployed in a flexible, agile model.
Amazing isn’t a one-off.Your customers expect it 24/7.
Every call, text, tweet, and video chat with your customers has to be amazing.Personal, relevant, and simple across every channel, every time. We live, breathe, and dream about helping brands like yours deliver. We’ve invested millions of dollars in creating new tools that make things easier, more intuitive, and more fun. With our rapid scaling solutions, you get our strong infrastructure deployed in a flexible, agile model.
We look for rock stars and then givethem what they need to really jam!
The best customer experience Is built on cutting edge technology, excellent facilities and efficient processes. But having all of that means nothing if you don’t have the best people on the front line. We work hard to find the brand ambassadors. Less than 10% make it through our selection process. Once on board, we put them on teams and measure their success as a whole. Team leaders, trainers and teammates working together to make beautiful music.
Facilities, People, and Partnership
Your customers love yourbrand and we do too.
We build our environments to reflect your brand. When you arrive in one of our customer engagement centres you will feel like you are home. That’s because we build your brand in our facilities, our people, and our partnership.
We design, implement and deliver transformative customer experiencesfor many of the world’s most iconic and disruptive brands.
Under 2% monthly
improvement in time
The Definitive Guide to
Contact Centre Outsourcing
Working with an outsourcing partner provides numerous
cost and innovation benefits while improving the customer
experience. In this strategy guide, learn about the types
of customer service outsourcing options and six ways to
get started with the approach that fits your company.
Take your customer serviceto the next level
We provide the contact centre associates, training,operations, and technology infrastructure to help you provide CX excellence at every touchpoint.