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CX for Startups and Hypergrowth
It's time to scale your customer experience
CX for Startups and Hypergrowth
It's time to scale your
The power of big.The agility of small.
Our customised business models for startups and hypergrowth companies provide brands with a, deployed in a flexible, agile model. We provide the contact centre associates, training, operations, and technology infrastructure to help you provide CX excellence at every touchpoint. Our global footprint provides the benefits and reach of massive scale and our laser focus allows us to fine-tune interactions.
Your customers expect amazing 24/7. We provide
the people and processes to help you deliver.
improvement in timeto proficiency
Under 2% monthly
Grow your brand and
your customer loyalty
The people and facilities to scale your CX
We build our environments to reflect your brand. When you arrive in one of our customer engagement centres you will feel like you are home. That’s because we build your brand in our facilities, our people, and our partnership. And we work hard to find the brand ambassadors. Less than 10% make it through our selection process. Once on board, we put them on teams and measure their success as a whole. Team leaders, trainers and teammates working together to create amazing customer experiences.
Improve experiences and
contact centre operations
With an award-winning CX partner
Are you spending a lot of time on non-core aspects of your business? Are you unable to provide the customer service quality that you aspire to? Do you need access to a larger workforce? Do you need to reduce labor costs? Look no further. Serving iconic and disruptive brands, our outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey.
Welcome to a better way.Effortless experiences.
TTEC’s end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. Get the agile tools to transform your total experience — one stage at a time. And the first step is to start. Join our 100 Days challenge to get a head-start on your competition — and learn how far CXaaS can take you.
The people, processes, and platforms to optimiseyour contact centre and improve your CX
See how → thanks to speech analytics and predictive insightsRead Case Study
See how → from appointments for both the consumer and SMB sectors.Read Case Study
Companies that achieve hypergrowth don’t get there by accident. It’s the result of being laser-focused on bringing an innovative idea to life and expanding the business exponentially. It’s about changing the game. But regardless of industry or company-size, every business faces a similar challenge: maintaining customer growth and transforming those early customer relationships into true loyalty. In this strategy guide, learn how to create a differentiated and scalable customer experience, six ways to extend customer relationships, and why customer support is a vital source of insight.