June 15, 2018 Case Study Automotive Mobile app innovation driven by customer insight Real-time analytics enable positive user experiences with mobile app
May 8, 2018 Case Study Data insight reduces churn and decreases costs B2B company identifies key customer pain points and proactively deflects call volumes
April 21, 2018 White Paper Next Gen Analytics for the Contact Center Six ways analytics can propel the contact center with real business impact across channels.
April 11, 2018 Customer Strategist Fly Fishing in the Big Data Lake Knowing where and how to cast your insights line makes all the difference in what you catch.
