Data Analytics Resources | TTEC

August 31, 2016 Blog

Three Data Innovations Changing the Pace of Business
August 5, 2016 Blog

Text Analytics Can Tell You More Than Just How Customers Feel
July 27, 2016 Blog

Customers Want a Little Less Disruption
July 21, 2016 Blog

Getting the Most From Customer Surveys
July 15, 2016 Blog

Four Steps to Insight-Driven Sales and Marketing in Lean Times
June 29, 2016 Blog

Omnichannel Data is the key to CX Success

Omnichannel data mapping that shows what customers value and what a company delivers can uncover actionable insights for channel optimization
June 13, 2016 Blog

Wake the Sleeping Tiger With a Strategic Approach to Sales
June 1, 2016 Blog

5 Customer Experience Metrics to Track
May 11, 2016 Blog

Determining the Value of a Customer Interaction
May 2, 2016 Blog

Customers Don’t Care About Your Quality Assurance Checklists
April 27, 2016 Blog

How to Take the Game Out of Gamification
April 12, 2016 Blog

Voice of the Customer Data: Who Benefits From Using It and How