November 5, 2019 Client Story Beating backlogs with back-office accuracy, speed Agile team cleared a health insurer’s report backlog in record time Healthcare Payers
September 4, 2019 Customer Strategist Transform Customer Journey Data Into Insights Companies don’t have to be data rich and insight poor on the customer path to purchase.
August 27, 2019 Customer Strategist CX Snapshot: Financial Service Payments Financial Services and Insurance
August 27, 2019 Customer Strategist Make Every Voice Heard With Speech Analytics 4 ways your contact center can turn data insights into action.