AI-Enhanced Services Resources

Achieve smarter AI with better data annotation

And learn why data annotation is a CX differentiator

Every retailer can offer personalized CX that feels high-end (here's how)

98% model accuracy through annotation

We built a better algorithm to help categorize products

Annotation reduces process time from 7 minutes to 1

We worked with our client to add a human judgment element to this process, with each review taking fewer than 60 seconds, rather than 7 minutes

Want to Win at Personalization? Let the Customer Lead

Surge support: A public sector contact center goes live fast when disaster strikes

Ongoing state of readiness enables 600 U.S.-based associates to mobilize in work-from-home setup, handling 287K calls

5 ways retailers can tap into the power of Gen Z shoppers

To get the most out of AI, invest in high-quality data annotation

Unlock customer value by acting on true intent in the retail industry

A competitive advantage for retail

Wage increases vs. contact center efficiencies

Your brand can embrace both

Fun, fans, and customer focus disrupt luxury retail

Hammitt ‘Chief Cheerleader’ Tony Drockton uses amazing personal experiences to fuel growth

Level-up your player experience by understanding gamers’ motivations

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