April 25, 2024 Customer Strategist Perspectives Accelerate B2B sales revenue with AI 4 ways to ignite growth and boost revenue
April 25, 2024 Customer Strategist Profile Wearable AI tech gives Tractor Supply employees instant answers With new tool, employees gain “an expert in their ear” to help customers faster Retail and eCommerce
April 25, 2024 Customer Strategist In Depth Service to sales gets a needed upgrade in the AI era Can a sales attempt actually improve customer service?
April 25, 2024 Customer Strategist Perspectives Conversation intelligence: A soup to nuts primer Contact centers are uniquely positioned to harness the best of always-on monitoring and algorithms to lift CX
April 23, 2024 Client Story Customer correspondence hits new quality targets for retail chain AI-enhanced writing tool supports clear, concise, engaging emails while raising associates’ confidence and productivity Retail and eCommerce
April 17, 2024 Blog TTEC celebrated as innovative thought leader for AI-enhanced Let Me Know solution
March 29, 2024 Client Story Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale High Tech
March 28, 2024 Client Story Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75% Hypergrowth and Startups
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
