March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress
March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4%
February 29, 2024 White Paper Financial Services and Insurance Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience
February 28, 2024 Industry Solution Public Sector and Government AI and Automation for Government + Public Sector Modernize systems and processes and transform government services through intelligent automation
February 28, 2024 Industry Solution Financial Services and Insurance FlexEX for Financial Services Flexible employee experiences for today’s workforce
February 27, 2024 Blog Retail and eCommerce 3 benefits a great nearshore experience brings to retailers
February 7, 2024 Blog Hypergrowth and Startups 4 challenges facings startups in 2024 (and how investing in CX can help)
