September 30, 2022 Customer Strategist The Building Blocks for Optimizing Marketing Investments Mastering the five essential elements of marketing optimization will help to improve return on marketing investment and increase long-term customer equity.
September 29, 2022 Customer Strategist Retail and eCommerce Brewing a Turnaround at DAVIDsTEA The retailer shares insights on its data-driven transformation and loyalty lessons learned.
September 29, 2022 Customer Strategist Communications The Best Defense Is a Great Offense Even with an 80 percent market share Saudi Telecom Company called on a customer loyalty program to increase customer expectations and help ensure long-term relationships.
September 29, 2022 Customer Strategist In Depth Become Your Own Uber Create real human connections to keep up with disruption.
September 29, 2022 Customer Strategist Financial Technology Banking on a Positive Customer Experience The global recession has taken its toll on nearly every industry, and financial services is no exception.
September 28, 2022 Customer Strategist Travel and Hospitality BalticMiles Crowdsources Its Growth Strategy Facebook and Twitter serve as launching pads for crowdsourced customer feedback at the loyalty program.
September 28, 2022 Customer Strategist In Depth B2B sales will never be the same 6 strategies to future-proof your sales efforts.
September 27, 2022 Customer Strategist Retail and eCommerce Aldo Crowns User-Generated Content King A global footwear company makes customers the leading voice.
September 26, 2022 Blog Perspectives 9 Leadership Behaviors That Drive Customer Loyalty Leaders must serve as role models to create an environment where customer loyalty can easily grow.
September 26, 2022 Blog Communications 8 Innovative Ways to Drive Mobile Data Growth Eight popular initiatives that are being used by mobile telecom operators globally.
September 23, 2022 Customer Strategist 5 New Year's B2B Sales Resolutions for Growth These B2B New Year’s sales resolutions are worth sticking to.