June 21, 2022 Service Customer Acquisition as a Service From first contact to lifelong customer— our team does the heavy lifting to grow your pipeline, reduce CAC, and scale your revenue.
April 13, 2022 Client Story Expert sales support boosts Net Promoter Score by 110% TTEC solved a major telco company’s staffing challenge, produced higher sales conversion results, and improved the customer experience Communications
April 4, 2022 Client Story Fintech firm retains at-risk customers with proactive outreach and simplified experiences TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how Hypergrowth and Startups
January 17, 2022 Client Story Expert support boosts hotel bookings by 20% When a major hotel brand needed to grow its new discount program, TTEC’s sales experts jump-started inside sales to engage prospects Travel and Hospitality
January 14, 2022 Client Story Omnichannel expansion leads to $13M in sales TTEC guided a major auto brand in expanding its channel offerings and increasing sales without increasing headcount Automotive
January 7, 2022 Client Story Optimizing leads and win-backs shift sales into overdrive TTEC enabled a major automotive brand to optimize its customer outreach and win back customers with data-driven lead qualification and expertly trained sales associates Automotive
January 6, 2022 Client Story Innovative call flow enhancements zap a major pain point When a large regional payer struggled to increase health plan enrollments, TTEC replaced a traditional sales practice with a new call flow enhancement that delivered a better member experience and increased conversion rate Healthcare Payers
December 17, 2021 Client Story Advanced lead nurturing unlocks millions in the sales pipeline TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads Media and Entertainment