July 17, 2019 Case Study Communications Mobile operator blends online and offline to boost sales across channels The firm increased inbound call conversion rates, online chat volume, and sales appointments
April 23, 2019 Strategy Guide 5 Proven B2B Sales Strategies Ignite your sales engine in a new reality.
April 15, 2019 Video Humanify® Growth Solutions We use the most advanced marketing, sales, and automation technologies available to execute on our three core offerings of demand & acquisition, growth & expansion, and retention & loyalty
April 1, 2019 Customer Strategist Retail Banking The Economics of Customer Engagement Article eBay discusses how it turned NPS into an enterpise economic strategy to determine the relationship between customer churn and customer lifetime value in an effort to deepen customer relationships.