June 29, 2022 Datasheet In a potential downturn, keep moving upward through sales outsourcing Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 21, 2022 Service Customer Retention and Loyalty Leverage technology, analytics, and specially-trained sales associates to help brands drive new revenue and keep customers happy.
June 21, 2022 Service Customer Acquisition as a Service From first contact to lifelong customer— our team does the heavy lifting to grow your pipeline, reduce CAC, and scale your revenue.
April 13, 2022 Case Study Communications Expert sales support boosts Net Promoter Score by 110% TTEC solved a major telco company’s staffing challenge, produced higher sales conversion results, and improved the customer experience
April 4, 2022 Case Study Hypergrowth and Startups Fintech firm retains at-risk customers with proactive outreach and simplified experiences TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how
January 17, 2022 Case Study Travel and Hospitality Expert support boosts hotel bookings by 20% When a major hotel brand needed to grow its new discount program, TTEC’s sales experts jump-started inside sales to engage prospects
January 14, 2022 Case Study Automotive Omnichannel expansion leads to $13M in sales TTEC guided a major auto brand in expanding its channel offerings and increasing sales without increasing headcount
January 7, 2022 Case Study Automotive Optimizing leads and win-backs shift sales into overdrive TTEC enabled a major automotive brand to optimize its customer outreach and win back customers with data-driven lead qualification and expertly trained sales associates
January 6, 2022 Case Study Healthcare Payers Innovative call flow enhancements zap a major pain point When a large regional payer struggled to increase health plan enrollments, TTEC replaced a traditional sales practice with a new call flow enhancement that delivered a better member experience and increased conversion rate
