September 29, 2022 Customer Strategist Brewing a Turnaround at DAVIDsTEA The retailer shares insights on its data-driven transformation and loyalty lessons learned. Retail and eCommerce
September 29, 2022 Customer Strategist The Best Defense Is a Great Offense Even with an 80 percent market share Saudi Telecom Company called on a customer loyalty program to increase customer expectations and help ensure long-term relationships. Communications
September 29, 2022 Customer Strategist In Depth Become Your Own Uber Create real human connections to keep up with disruption.
September 29, 2022 Customer Strategist Banking on a Positive Customer Experience The global recession has taken its toll on nearly every industry, and financial services is no exception. Financial Technology
September 28, 2022 Customer Strategist BalticMiles Crowdsources Its Growth Strategy Facebook and Twitter serve as launching pads for crowdsourced customer feedback at the loyalty program. Travel and Hospitality
September 28, 2022 Customer Strategist In Depth B2B sales will never be the same 6 strategies to future-proof your sales efforts.
September 27, 2022 Customer Strategist Aldo Crowns User-Generated Content King A global footwear company makes customers the leading voice. Retail and eCommerce
September 26, 2022 Blog Perspectives 9 Leadership Behaviors That Drive Customer Loyalty Leaders must serve as role models to create an environment where customer loyalty can easily grow.
September 26, 2022 Blog 8 Innovative Ways to Drive Mobile Data Growth Eight popular initiatives that are being used by mobile telecom operators globally. Communications
September 23, 2022 Customer Strategist 5 New Year's B2B Sales Resolutions for Growth These B2B New Year’s sales resolutions are worth sticking to.
September 22, 2022 Customer Strategist The 4 Steps to Becoming a Customer-Centric Airline Airlines must redirect their sights from cost containment to customer centricity to arrive at long-term success. Travel and Hospitality
