September 22, 2022 Customer Strategist Travel and Hospitality The 4 Steps to Becoming a Customer-Centric Airline Airlines must redirect their sights from cost containment to customer centricity to arrive at long-term success.
September 22, 2022 Customer Strategist Retail and eCommerce 4 Retail Bad Habits to Break Strengthen loyalty and win back the capricious customer.
September 22, 2022 Customer Strategist Retail Banking 4 Key Omnichannel Enablers To successfully transform sales and advisory activities, banks need to take into account a number of enablers.
September 21, 2022 Customer Strategist In Depth Automotive 3 ways to turn first-time electric vehicle owners into loyal customers EV sales are surging, capture customer attention with end-to-end support.
September 15, 2022 Case Study High Tech Expert lead qualifying and nurturing generates $6.5M in pipeline revenue TTEC helped a software company clear a huge backlog of leads and focus on the ones that matter
August 16, 2022 Case Study Public Sector and Government Winning back customers that churned TTEC successfully targeted inactive accounts for a bulk oil, fuel, and lubricants distributor and pulled them back into the buying motion in addition to increasing employee productivity
July 27, 2022 Strategy Guide Jump-start revenue and engagement with sales chat 5 keys to driving conversions through digital’s fastest-growing channel
July 21, 2022 Tips and Takeaways The ROI of CX outsourcing 4 ways to drive growth working with a customer experience outsourcing partner
June 29, 2022 Datasheet In a potential downturn, keep moving upward through sales outsourcing Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 21, 2022 Service Customer Retention and Loyalty Leverage technology, analytics, and specially-trained sales associates to help brands drive new revenue and keep customers happy.
