April 6, 2023 Blog 5 ways to help gamers stay in the game by giving them control Media and Entertainment
March 28, 2023 Service Trust and Safety Be proactive in protection with our trust and safety solutions.
March 28, 2023 Service Learning and Knowledge Transform the way your employees learn. Our award-winning solutions empower your employees to deliver amazing CX.
March 21, 2023 Client Story Surge support: A public sector contact center goes live fast when disaster strikes Ongoing state of readiness enables 600 U.S.-based associates to mobilize in work-from-home setup, handling 287K calls Public Sector and Government
March 17, 2023 Client Story Outsourced customer support helps gaming company take control of volume surge TTEC associates made quick work of customer complaints and product replacements Media and Entertainment
March 8, 2023 Client Story Online travel platform helps more customers faster with 36% jump in productivity Re-imagined benchmarks and associate training led to significant drop in AHT Travel and Hospitality
March 8, 2023 Client Story Sports betting firm moves fast, wins big with skilled outsourced customer support TTEC launched expert, nearshore, digital support within 45 days across multiple lines of business Media and Entertainment
March 7, 2023 Video What's different about customer experience in gaming TTEC Gaming Media and Entertainment