Proactive Solutions
Front-line employees and specialists to support your customers every day. Identify and solve problems. Shape your customer journeys. Create results.
More insights from TTEC
-
Podcast: WebPT Chief Customer Officer strengthens the customer experience
Listen to the podcast -
Major payer blends Work At Home model with innovative coaching rigor to drive conversions
Read the client story -
Full throttle CX: Re-engineering customer care for a global OEM
Read the client story -
Behind the screens that drive consumer tech efficiency
Read the client story -
Humanity First: Everyone belongs, every voice matters
Read the blog post -
Fraud-fighting combination of AI + experts reduce chargebacks by 90%
Read the client story -
Returns don’t have to be painful: 3 RMA fixes that work
Read the blog post -
Phased, custom training helps benefits company scale performance, hit quality targets
Read the client story -
Cirque du Soleil offers ringside seat to superior CX with Work At Home model
Read the client story -
DailyPay outperforms CSAT as it expands service offering
Read the client story -
CX will crown the winners in the EV race
Read the blog post -
AI is shattering communication barriers in the contact center – here’s how
Read the blog post