February 27, 2024 Blog 3 benefits a great nearshore experience brings to retailers Retail and eCommerce
February 7, 2024 Blog 4 challenges facings startups in 2024 (and how investing in CX can help) Hypergrowth and Startups
January 14, 2024 Client Story Expert flexibility A wellness brand elevates its omnichannel member experience with a nimble and expert support staff Healthcare
November 14, 2023 Industry Solution Customer Care Outsourcing for Communications Happier customers, one experience at a time. We design, operate and innovate your front office. Communications
November 10, 2023 Client Story Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions High Tech
October 5, 2023 Client Story Proactive partnership boosts CSAT at fast-growing startup TTEC Agility met brand’s early needs – and we keep growing together Hypergrowth and Startups
August 8, 2023 Client Story Health benefits exchange hits staffing sweet spot Partnership with TTEC ensures ideal staffing and service levels for customers in their preferred languages Public Sector and Government
August 3, 2023 Strategy Guide Answer the call for better CX: Know what customers want How to serve the top 5 customer intents for telecom Communications
June 22, 2023 Client Story TTEC helped fitness brand realize the benefits of outsourcing Expert, offshore support improves customer experience with 60% cost reduction Retail and eCommerce
June 13, 2023 Glossary Term Service Provider A service provider is a company/entity that provides outsourcing services to another company/entity.
June 13, 2023 Glossary Term Scale first CCO Scale first CCO are executives like Chief Customer Officers and others who are looking to scale their Call Center Outsourcing operations, focused on strong minimal delivery and capabilities and a base price.
