February 11, 2025 Client Story More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer Healthcare
January 2, 2025 Trends Report Top 3 trends for elevating CX with automation in 2025 Harness the full potential of AI and other tools to deliver next-level experiences
November 18, 2024 On-Demand Webinar Colombia y el Futuro del CX Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente
November 12, 2024 Cheat Sheet 5 ‘musts’ for a healthcare CX partner that’s headache-free Easy-to-work-with collaborators are not always easy to find — unless you insist on these dealbreakers Healthcare
November 12, 2024 Tips and Takeaways 5 myths about BPOs – busted! The right partner can take your CX to the next level
November 8, 2024 Datasheet Welcome to TTEC Malaysia Meet customer demand with Asian language support and CX excellence
October 18, 2024 Client Story Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience Financial Services and Insurance
October 18, 2024 Client Story Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Retail and eCommerce
