May 23, 2024 Service Flex EX Our FlexEX approach is an agile workplace strategy that meets the needs and preferences of today's workforce.
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Client Story Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results High Tech
February 28, 2024 Industry Solution Customer Care Outsourcing for Travel and Hospitality Experience the world of CX as a Service and successfully manage seasonality with world-class customer experience and multilingual support. Travel and Hospitality
February 28, 2024 Industry Solution Customer Care Outsourcing for Retail and eCommerce Happier customers, one experience at a time We design, operate and innovate your front office. Retail and eCommerce
February 28, 2024 Industry Solution Customer Care Outsourcing for High Tech Happier customers, one experience at a time. We help you deliver award-winning customer care. High Tech
February 28, 2024 Industry Solution Member Care Outsourcing for Healthcare Building member engagement, one caring interaction at a time. Healthcare
February 27, 2024 Blog 3 benefits a great nearshore experience brings to retailers Retail and eCommerce
February 7, 2024 Blog 4 challenges facings startups in 2024 (and how investing in CX can help) Hypergrowth and Startups
January 14, 2024 Client Story Expert flexibility A wellness brand elevates its omnichannel member experience with a nimble and expert support staff Healthcare
November 14, 2023 Industry Solution Customer Care Outsourcing for Communications Happier customers, one experience at a time. We design, operate and innovate your front office. Communications
November 10, 2023 Client Story Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions High Tech