Poland

Our Krakow, Poland location is an award-winning contact centre and home to a diverse multi-lingual workforce.

Poland is an industrious country with a growing and diverse economy. It offers an educated, entrepreneurial-minded workforce and is an excellent regional hub for international companies. TTEC opened its Krakow location in 2020. The Krakow team immediately provided world-class support for clients, winning numerous contact center service awards – including Best Multilingual Customer Service in 2022. The location also provides sales support and data services. Our office is conveniently located to major highways connecting the city and region. Krakow features a wonderful blend of old and new, with historical landmarks dating back centuries yet with all modern amenities and cultural and entertainment centers.

Ready to launch your career with TTEC?

See our open positions

We’re so proud of our teams in Poland and Ireland – finalists in the European Contact Centre & Customer Service Awards (ECCCSA) for the following 5 awards:

Most Effective Learning and Development Program
Best Employee Experience (Small)
Best Customer Centric Culture
Best Multilingual Customer Service
Outsourced Contact Centre of the Year

The European Contact Centre & Customer Service Awards evening will be taking place on Tuesday 21 November 2023.

At a Glance

Total Seats: 350+
Training Facilities: 3
Entry- and mid-level roles are easy to fill with younger talent excited by the prospect of moving to a new company
TTEC Poland was awarded the prestigious Gold for Best Multilingual Customer Service at the 2022 European Contact Centre & Customer Service Awards (ECCCSA’s)