Welcome to
TTEC South Africa
Welcome to
TTEC South Africa
South Africa offers an excellent nearshore and offshore environment.
With a world-class infrastructure and diverse economy, South Africa offers many advantages for business. The country has a well-established BPO industry that consistently ranks as a top location for CX services. South Africa offers an excellent nearshore and offshore environment with its educated population, modern infrastructure, and cultural fit to the UK, US, and Australia. TTEC's locations are in Cape Town. The culturally rich coastal city of Cape Town is considered the tech hub of Africa.
Ready to launch your career with TTEC?
See our open positionsMore insights from TTEC
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Operating costs slashed 30%-50%, productivity doubles for banking firm
Innovative quality assurance tools and efficient protocols improve the customer experience
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Manual fraud investigations plummet 66%, leading to $3.5 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
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Fraud management, AI, discipline drive $64M savings for travel company
TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
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Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status
TTEC’s revamped curriculum and cream-of-the-crop offshore talent achieve high quality scores across 16 LOBs
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Insurance firm pumps up sales 10% with AI-enhanced performance enablement
Property & casualty company feeds 3 killer KPIs into AI engine to capture more sales, time savings, and enhanced coaching
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TTEC's Impact Practice
Taking a differentiated approach to make a more meaningful impact with lasting outcomes
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5 BPO myths for startups - busted
Don’t let these misconceptions stop you from finding a great CX partner
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Winning the season: 4 ways to maintain stellar CX during volume spikes
Navigate cyclical surges easily with the right people and technology
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Impact Practice - Our Team in South Africa
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Contemporary site design, AI, and local talent lift CX, EX, and the future of a region
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Rwanda Tech & BPO Summit: A roadmap to positive impact
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Career Opportunities
Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.
See our open positions