December 21, 2020 Case Study State and Local Governments Virtual contact center support in record time helps secure $8M in assistance With a rapid contact center deployment, TTEC helped the Charlotte Center for Legal Advocacy assist thousands of low-income families apply for millions in state grant funds
November 20, 2020 Case Study State and Local Governments Digital expertise + human support drive rapid state unemployment response TTEC quickly mobilized cutting-edge cloud technologies and experienced associates to maximize a state agency’s support of surging call volume
November 10, 2020 Blog Pro sales lesson: Indirect sales vs. Inside sales and how sales outsourcing can help
October 28, 2020 Case Study State and Local Governments Digital intelligence powers Wyoming’s remote state unemployment support The Wyoming Department of Workforce Services mobilized a cross-functional response of AI and humans to address surge in unemployment claims
October 1, 2020 Customer Strategist Now Is the Perfect Time for CX as a Service Serve your customers with speed and agility.
September 4, 2020 Blog TTEC’s AI-powered Learning Solution Awarded Disruptive Technology of the Year Honors
September 2, 2020 Case Study Financial Services and Insurance Teaming up for maximum results A fintech firm provided better customer support and innovated faster with the help of a partner that became an extension of its brand
