April 16, 2021 Blog 3 Critical Strategies for Retail Pharmacies During Vaccine Rollout Pharmaceutical
April 15, 2021 Client Story Eliminate Non-Sales Calls, Drive Enrollments and Savings We helped a major healthcare provider quickly redirect non-sales calls to increase enrollment applications and improve the member experience Healthcare Payers
March 25, 2021 Client Story Fast and experienced vaccine scheduling support TTEC guided a major healthcare provider in quickly scaling and staffing its contact center to deliver urgent vaccine scheduling support Healthcare Providers
March 17, 2021 Client Story Reducing associate effort has outsized impact for GE Healthcare When TTEC noticed a rising associate error rate, it proactively solved the issue, achieving a record-breaking error rate reduction Healthcare
March 11, 2021 Blog Elevate the Member Experience While Saving Millions—Yes It Can Be Done Healthcare Payers
January 28, 2021 Client Story Licensed healthcare advocates: Ready on day one TTEC’s innovative coaching model uses AI-enhanced platform and human expertise to ensure associates and team leaders have what they need to immediately start driving conversions Healthcare Payers