November 20, 2020 Client Story Digital expertise + human support drive rapid state unemployment response TTEC quickly mobilized cutting-edge cloud technologies and experienced associates to maximize a state agency’s support of surging call volume State and Local Governments
November 10, 2020 Blog Pro sales lesson: Indirect sales vs. Inside sales and how sales outsourcing can help
October 29, 2020 Video Top 4 Crucial Government CX Trends to Know It’s Time to Re-evaluate Citizen Experience Delivery Public Sector and Government
October 29, 2020 Video Build and Maintain Trusting Relationships with the Right CX Partner People, process, and technology strategically orchestrated to meet ever-evolving patient and member expectations
October 28, 2020 Client Story Digital intelligence powers Wyoming’s remote state unemployment support The Wyoming Department of Workforce Services mobilized a cross-functional response of AI and humans to address surge in unemployment claims State and Local Governments
October 14, 2020 Client Story Transform first-time customers into loyal brand ambassadors A leader in audio and video streaming, recording devices, and related software and accessories reversed negative customer perceptions with outstanding technical support Retail and eCommerce
