April 14, 2025 Case Study Healthcare Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents
March 24, 2025 Glossary Term Multimodal AI Multimodal AI is a form of generative AI that uses a combination of images, voice, text, video, and more to make predictions or generate entirely new content.
February 24, 2025 Blog Travel and Hospitality How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
February 11, 2025 Case Study Healthcare More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
January 31, 2025 Datasheet TTEC Let Me Know for Contact Center Associates A generative AI solution to improve contact center answering speed and quality
