May 21, 2025 Blog Navigating uncertainty: Why automotive brands must amplify customer care Automotive
April 29, 2025 Client Story Knowledgebase curation slashes search time by 42% TTEC put relevant information at associates’ fingertips to speed resolutions Travel and Hospitality
April 22, 2025 White Paper Smarter AI insights, better CX Reimagine quality with a data-driven, expert-led strategy
April 17, 2025 Blog Retail’s untapped CX advantage: Transform returns experiences Retail and eCommerce
April 17, 2025 Blog TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights
April 14, 2025 Client Story Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents Healthcare