April 17, 2025 Blog Retail’s untapped CX advantage: Transform returns experiences Retail and eCommerce
April 17, 2025 Blog TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights
April 14, 2025 Client Story Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents Healthcare
March 24, 2025 Glossary Term Multimodal AI Multimodal AI is a form of generative AI that uses a combination of images, voice, text, video, and more to make predictions or generate entirely new content.
February 24, 2025 Blog How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage) Travel and Hospitality
