December 2, 2024 Customer Strategist Industry Insights The future of retail: AI will be a cornerstone of CX success 3 ways AI will help transform retail experiences in 2025 Retail and eCommerce
December 2, 2024 Customer Strategist Industry Insights Banking, financial services face evolving loyalty hurdles in 2025 Financial Services and Insurance
December 2, 2024 Customer Strategist In Depth 2025 CX Trends: 5 ways customer experience ushers in a new era
November 21, 2024 Client Story AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster Automotive
November 5, 2024 Client Story Strategic partners bring the right mix of AI and people to boost CSAT TTEC and Flip helped a growing retailer realize automation’s full potential Retail and eCommerce
October 24, 2024 Blog All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX Media and Entertainment
October 18, 2024 Client Story Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience Financial Services and Insurance
