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Finding the ROI of Employee Engagement

Hint: Look for the positive CX.

Finding the ROI of Employee Engagement

It’s difficult—if not impossible—for businesses to achieve success without dedicated employees. Employee engagement describes the emotional commitment individuals have to an organization, its customers, and its goals. And engaged employees are typically more productive and loyal with a vested interest in their customers’ success. But what does it take to realize the ROI of employee engagement? And what are the signs of employee burnout? Here are some findings. 

What causes employee
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