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What Employees Really Want

Cut through the noise

With so much focus on technology andinnovation, sometimes it’s easy to lose the forest for the trees. Technology is merely tools to achieve the ultimate goals: superior customer and employee experiences.

With so much focus on technology andinnovation, sometimes it’s easy to lose the forest for the trees. Technology is merely tools to achieve the ultimate goals: superior customer and employee experiences. The cartoons in this issue show what can happen when too much emphasis is placed on chasing shiny tech trends without a clear vision of customer andoperational excellence.