September 20, 2022 Customer Strategist 10 Big Data Trends to Get Ahead of Now Turn Big Data from a marketing challenge into revenue-building opportunity.
August 15, 2022 Case Study Retail and eCommerce A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations
June 29, 2022 Datasheet In a potential downturn, keep moving upward through sales outsourcing Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 21, 2022 Service Voice of the Customer Amplify the power of listening and gain insights into customer expectations, preferences, and pain points.
June 21, 2022 Service Speech and Predictive Analytics Amplify the power of listening and gain insights into customer expectations, preferences, and pain points.
June 15, 2022 Blog Public Sector and Government Reverse student admissions slump with these 3 breakthrough growth strategies
May 31, 2022 Customer Strategist Perspectives Can you spot missed opportunities in the contact center? Use "dark data" to uncover revenue potential and other CX improvements.
May 25, 2022 Customer Strategist Perspectives How to make VoC work for your brand 3 ways to turn the voice of the customer into action
