April 16, 2021 Datasheet Financial Services and Insurance Master the effortless insurance experience Enabling the highest customer satisfaction at the lowest overall cost
April 16, 2021 Blog Pharmaceutical 3 Critical Strategies for Retail Pharmacies During Vaccine Rollout
April 6, 2021 Datasheet Retail Banking Master the effortless banking experience Enabling the highest customer satisfaction at the lowest overall cost
March 17, 2021 Case Study Healthcare Reducing associate effort has outsized impact for GE Healthcare When TTEC noticed a rising associate error rate, it proactively solved the issue, achieving a record-breaking error rate reduction
March 17, 2021 Case Study Public Sector and Government Sales and Analytics Expertise Pack Pipeline with Qualified Leads, Meetings TTEC sales experts transformed a utility company’s underperforming sales pipeline into a powerful lead generator
March 12, 2021 Case Study Automotive Proactive problem-solving increases the bottom line Through fast, collaborative actions, TTEC helped an automotive company transform a budgetary pitfall into a CX win
March 11, 2021 Blog Healthcare Payers Elevate the Member Experience While Saving Millions—Yes It Can Be Done
March 10, 2021 Blog Crash Course on Contact Center Analytics: Speech Analytics vs. Voice Analytics vs. Text Analytics
