June 30, 2021 Datasheet Master the effortless retail experience Enabling the highest customer satisfaction at the lowest overall cost Retail and eCommerce
June 24, 2021 Client Story One-stop-shop knowledgebase quickly improves call quality TTEC reduced associate frustration and improved member experience by curating content Healthcare
June 15, 2021 Client Story Prescribing digital transformation solutions TTEC guided a major cancer research and treatment organization in developing a plan for cost-effectively streamlining communications and improving the patient experience Healthcare Providers
June 14, 2021 Client Story Deliveroo smashes language barriers with real-time translator The delivery company gained a powerful contact center platform that supports numerous capabilities such as live chat with built-in automatic two-way translation using Amazon Connect and Amazon Translate Retail and eCommerce
June 11, 2021 Blog 3 Ways to Incorporate Wellness into Content Moderation for a Healthy Workforce Healthcare
May 26, 2021 Client Story Back office support from India exceeds quality targets TTEC partnered with a healthcare service provider to expand its operational footprint in India, increasing efficiency in provider data management and exceeding service standards Healthcare Providers
May 21, 2021 Blog How to Reinvent the Citizen Experience: Turn COVID-19 Quick Fixes into Real Change Public Sector and Government
May 14, 2021 Client Story Revving Up Inside Sales with Expert Support Our sales incubator and inside sales playbook helped a bulk oil, fuel, and lubricants distributor quickly increase sales revenue
May 12, 2021 Blog CX Leaders Share Insights into Transforming the Government Customer Experience Public Sector and Government