Client Stories

Client Story

Retail Brokerage

Millions of Reasons to Stay Connected with Customers

Client Story

Communication

Handle Time: Down 29%. Customer Satisfaction: Up 36%

Client Story

Insurance

An Innovative Partnership Increases Sales and Drives Customer Loyalty

Client Story

Payers

An Innovative Partnership Increases Sales and Drives Customer Loyalty

Client Story

Communication

An Innovative Partnership Increases Sales and Drives Customer Loyalty

Client Story

Media

Advanced Analytics Identifies “At Risk” Customers

Client Story

Communication

Proactive Churn Reduction Saves – and Sells

Client Story

World: Americas

Location Targeting = 345% Increase in Volume

Client Story

Retail and eCommerce

Increased Satisfaction at a Third of the Cost

Client Story

Life Sciences

High-Tech Solution for High-Touch Client Experience

Client Story

Payers

Health Insurer Leverages Expertise in Medicare Open Enrollment

Client Story

Retail Banking

Financial Services Leader Strengthens Customer Loyalty

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