June 3, 2020 Customer Strategist Rethink the Contact Center of the Future Innovations shaping the way we connect.
June 3, 2020 Customer Strategist Public Sector and Government Government Contact Centers Look to Future-Proof the Citizen Experience Take the best of crisis response innovation and apply it to everyday operations.
June 3, 2020 Customer Strategist Redefine a Meaningful Digital Era How to create effortless digital experiences, with a soul.
May 20, 2020 Case Study State and Local Governments State eases overwhelmed call centers with messaging Nearly 4x as many contacts answered in fewer than 2 weeks
May 18, 2020 Video Unemployment Assistance through the Power of Conversational AI Supporting Citizens in Crisis
