November 20, 2020 Client Story Digital expertise + human support drive rapid state unemployment response TTEC quickly mobilized cutting-edge cloud technologies and experienced associates to maximize a state agency’s support of surging call volume State and Local Governments
November 16, 2020 Blog Citizen Experience: Empower Government Leaders to Meet Uncertainty Public Sector and Government
November 10, 2020 Blog Pro sales lesson: Indirect sales vs. Inside sales and how sales outsourcing can help
October 28, 2020 Client Story Digital intelligence powers Wyoming’s remote state unemployment support The Wyoming Department of Workforce Services mobilized a cross-functional response of AI and humans to address surge in unemployment claims State and Local Governments
October 17, 2020 Customer Strategist Great CX-pectations Advanced digital technologies, rising consumer expectations, and growing competition have industries racing to transform the customer experience.
