April 21, 2018 White Paper Next Gen Analytics for the Contact Center Six ways analytics can propel the contact center with real business impact across channels.
April 13, 2018 Customer Strategist Overcoming Voice Assistant Relationship Roadblocks Strategies to get consumers singing their praises.
April 11, 2018 Customer Strategist Fly Fishing in the Big Data Lake Knowing where and how to cast your insights line makes all the difference in what you catch.
April 10, 2018 Customer Strategist The Rise of the Telcobot AT&T, Vodafone, and other telecoms welcome chatbots as the future of the industry. Communications
April 9, 2018 Client Story Banana Republic builds mental toughness Providing leaders the drive and persistence to achieve results in an increasingly challenging retail environment Retail and eCommerce
