May 7, 2019 Client Story Associate Assist bot drives knowledge base efficiency Our Associate Assist bot automatically provides suggested responses and supporting knowledge articles to the contact center associates Automotive
May 7, 2019 Client Story Customer Assist bot to the rescue Basic inquiries handled by associates were reduced through deployment of AI-powered Customer Assist, freeing up time to focus on more complex interactions
April 24, 2019 Client Story Powering superior support In a real-time information world, customer service needs to keep pace with demand Financial Services and Insurance
March 6, 2019 Client Story Human touch + data-driven insights = SMB growth Car rental cracks the SMB market by balancing a supportive human touch with advanced data analytics to grow revenue and create trusted relationships Automotive
