July 27, 2020 Client Story Proactive associates using AI save the day with 95% CSAT Customer care associates proposed a hybrid AI/human crowdsourced solution that produced eye-popping results High Tech
July 24, 2020 Client Story Igniting the sales pipeline with advanced analytics Sales experts produced thousands of SQLs and more for a healthcare insurance firm Healthcare Payers
July 24, 2020 Client Story Rx for operational excellence in a new normal Comprehensive support and training enabled an at-home model to exceed prior brick-and-mortar results Healthcare
July 17, 2020 Client Story Agile outsourced support from day one End-to-end outsourced support delivers best-in-class results Retail and eCommerce
July 14, 2020 Client Story Shift to remote work without missing a beat A financial services client is now looking to make WFH a permanent part of its long-term strategy Financial Services and Insurance
July 9, 2020 Client Story Intelligent automation quickly crushes average handle time A combined force of humans and technology created immediate results Communications
