December 10, 2025 Blog Beyond bots: A new AI imperative for insurance Financial Services and Insurance
November 26, 2025 Client Story Telecom boosts NPS 23% with data-driven precision coaching Performance enablement platform empowers Philippines team to deliver better CX while improving productivity Communications
November 20, 2025 Blog AI doesn’t work for everyone – how can tech CX leaders get it right? High Tech
November 19, 2025 Blog Predictive personalization becomes the future of travel CX Travel and Hospitality
November 19, 2025 Blog AI gets real: What sales teams need to win in 2026 AI’s novelty is wearing off in the sales world.
November 18, 2025 Client Story Concierage-level engagement builds trust, lifts NPS for auto brand Scaling proactive outreach across recalls, roadside, and vehicle health events enhances customer confidence Automotive
November 18, 2025 Blog The future of tech and telecom CX: Speak every customer’s language instantly High Tech
November 18, 2025 Blog Data-driven insights set the pace for retail personalization in 2026 Retail and eCommerce
November 11, 2025 Blog Understanding: The first step in KYC opportunities for retail banks Financial Services and Insurance
