Healthcare Resources The Healthcare industry has problems. We have answers. All Resources Blogs and Articles Strategy Guides and Trend Reports Videos, Webinars, and Demos Tips and Takeaways TTEC Healthcare Healthcare Resources May 1, 2025 Video TTEC Healthcare Healthcare April 14, 2025 Client Story Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents Healthcare February 11, 2025 Client Story More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer Healthcare December 17, 2024 Blog Calm, cool, and coordinated: Healthcare’s next iteration Healthcare December 6, 2024 Blog Hopes for healthcare CX in 2025: Why I defy the cynics Healthcare December 2, 2024 Customer Strategist C-Suite Strategies For a taste of what makes the experience exceptional, look to Northwell Health Healthcare October 23, 2024 Blog Shattering illusions: Look past misconceptions to find a great CX partner in healthcare Healthcare October 18, 2024 Client Story Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status TTEC’s revamped curriculum and cream-of-the-crop offshore talent achieve high quality scores across 16 LOBs Healthcare September 13, 2024 Client Story Contemporary site design, AI, and local talent lift CX, EX, and the future of a region Healthcare July 10, 2024 Blog Payers and PBMs: Be the voice of clarity amid coming IRA and CMS healthcare changes Healthcare June 21, 2024 Client Story High water mark for healthcare When all aspects of the contact center flow in sync at peak performance, that’s poetry in motion Healthcare May 30, 2024 Blog New CMS rule elevates telesales as a viable broker alternative Healthcare First page « First Previous page ‹‹ Page 1 Current page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Next page ›› Last page Last »
April 14, 2025 Client Story Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents Healthcare
February 11, 2025 Client Story More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer Healthcare
December 2, 2024 Customer Strategist C-Suite Strategies For a taste of what makes the experience exceptional, look to Northwell Health Healthcare
October 23, 2024 Blog Shattering illusions: Look past misconceptions to find a great CX partner in healthcare Healthcare
October 18, 2024 Client Story Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status TTEC’s revamped curriculum and cream-of-the-crop offshore talent achieve high quality scores across 16 LOBs Healthcare
September 13, 2024 Client Story Contemporary site design, AI, and local talent lift CX, EX, and the future of a region Healthcare
July 10, 2024 Blog Payers and PBMs: Be the voice of clarity amid coming IRA and CMS healthcare changes Healthcare
June 21, 2024 Client Story High water mark for healthcare When all aspects of the contact center flow in sync at peak performance, that’s poetry in motion Healthcare
