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Glossary

Business Process Outsourcing (BPO)

TTEC | Glossary | Business Process Outsourcing (BPO)

What is Business Process Outsourcing (BPO)?

Business Process Outsourcing or BPO is providing non-primary organizational activities and functions to third-party suppliers. Business Process Outsourcing can handle tasks such as payroll, HR, accounting, and contact center roles.