Client Stories

icStore for Multichannel Customer Service

How to Welcome a New Customer Base

Higher Satisfaction and a $50 Million Increase

Healthcare Innovation Lab Creates Value and Generates Significant Cost Savings

From Zero to Hero

From “Poor Lead Quality” to 221% Growth

Four Weeks, Three New Sales Channels

Exceptional Service, Tailored to Fit

Delivering an End-to-End Customer Service Solution

Customer Focus Yields Hundreds of New Opportunities

Customer Churn Cut in Half with Retention Strategy

Complex Support, Without the Complexity