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Client Story
Retail Brokerage
Millions of Reasons to Stay Connected with Customers
Communication
Handle Time Down 29% and Customer Satisfaction Up 36%
Insurance
An Innovative Partnership Increases Sales and Drives Customer Loyalty
Payers
Media
Advanced Analytics Identifies “At Risk” Customers
Proactive Churn Reduction Saves – and Sells
World: Americas
Location Targeting = 345% Increase in Volume
Retail and eCommerce
Increased Satisfaction at a Third of the Cost
Life Sciences
High-Tech Solution for High-Touch Client Experience
Health Insurer Leverages Expertise in Medicare Open Enrollment
Retail Banking
Financial Services Leader Strengthens Customer Loyalty