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Client Story
Communication
Asian Operator Designs Strategic CRM Roadmap
Analytics Focus Boosts Revenue and Customer Insight
Government and Public Sector
AMA Makes the Most of Its Keywords
Technology
A Smarter Approach Leads to Happier Customers
Retail Banking
A Playground for Exceptional Service
Retail and eCommerce
Clothing retailer meets peak holiday demands
World: Americas
A High-Scoring Training Solution
A Customer-Centric History ... and Future
A Clear Path to Customer Centricity
56 companies, 19 countries = Millions in Travel Savings
$3 Million in Savings Through Contact Center Optimization
$10 Million with Streamlined Debt Collection Strategy