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Client Story
Life Sciences
A Prescription for Simplicity
Communication
Leading Telecom Provider Scales for Continuous Innovation
Vodafone Revolutionizes Retail Service With Mindset Shift
Government and Public Sector
Three Months. One Shiny New CRM. Zero Data Loss.
Providers
State Agency Removes Barriers to Customer Experience Excellence
Retail Brokerage
Millions of Reasons to Stay Connected with Customers
Handle Time Down 29% and Customer Satisfaction Up 36%
Insurance
An Innovative Partnership Increases Sales and Drives Customer Loyalty
Payers
Media
Advanced Analytics Identifies “At Risk” Customers
Proactive Churn Reduction Saves – and Sells