January 4, 2023 Blog High Tech High-tech CX trends for 2023: Empower your customers and employees through automation
September 27, 2022 Customer Strategist High Tech Apple Excels at Delivering a Crisp Multichannel Customer Experience Apple doesn't leave its customer experience to chance
September 15, 2022 Case Study High Tech Expert lead qualifying and nurturing generates $6.5M in pipeline revenue TTEC helped a software company clear a huge backlog of leads and focus on the ones that matter
September 9, 2022 Blog High Tech It’s time to rethink your work-from-home approach: Here are 3 reasons why
November 12, 2021 Case Study High Tech In-depth coaching unleashes sales team performance When a major online advertising provider’s sales team struggled to provide adequate support, TTEC transformed the underperforming team with personalized coaching and proven sales solutions
July 23, 2021 Case Study High Tech Email videos capture attention, drive response rates TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy
April 30, 2021 Case Study High Tech Tracking assets in real time We helped Strategic Wave build an app that provided chemical manufacturers and shippers with mobile access to real-time location information of tank containers, status, and more
April 30, 2021 Case Study High Tech Helping fans track runners at Twin Cities marathon We partnered with Twin Cities in Motion to deliver AthleteTracker, a cloud-based solution that helps spectators track their favorite runners via SMS text notifications
August 6, 2020 Case Study High Tech Best solution for the best customer experience Amazon Connect proved to be the contact center solution suited to inbound and outbound call traffic requirements needed at AWS HR Services
July 27, 2020 Case Study High Tech Proactive associates using AI save the day with 95% CSAT Customer care associates proposed a hybrid AI/human crowdsourced solution that produced eye-popping results
