September 4, 2025 Case Study High Tech Behind the screens that drive consumer tech efficiency Back-office trifecta: A computing giant harmonizes supply chain, privacy, and global partners
June 21, 2024 Case Study High Tech Expert support and proactive solutions drive CX growth TTEC’s strategy, people, and tools boost efficiency and lower costs
March 29, 2024 Case Study High Tech Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results
March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress
December 11, 2023 Case Study High Tech Reimagined workflows, tools help cut video production time nearly 40% A high-tech brand came to TTEC for help finding the perfect partner – turns out, we were it
November 10, 2023 Case Study High Tech Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
June 18, 2023 Case Study High Tech Advancing a leading U.S. university's natural language processing technology
