April 4, 2023 Blog Retail and eCommerce Every retailer can offer personalized CX that feels high-end (here's how)
March 31, 2023 Case Study Retail and eCommerce 98% model accuracy through annotation We built a better algorithm to help categorize products
February 24, 2023 Customer Strategist C-Suite Strategies Retail and eCommerce Fun, fans, and customer focus disrupt luxury retail Hammitt ‘Chief Cheerleader’ Tony Drockton uses amazing personal experiences to fuel growth
February 24, 2023 Customer Strategist Industry Insights Retail and eCommerce Retailers look to the future, and see opportunities NRF event showcases optimism amid uncertainty
February 21, 2023 Case Study Retail and eCommerce Flexible sales support generates 8x ROI during seasonal volume surge TTEC sales team provided fast, expert, short-term help when a fire safety company needed it most
February 2, 2023 Blog Retail and eCommerce Seen and heard at NRF: Retailers eye opportunities in 2023, even amid uncertainty
December 19, 2022 Blog Retail and eCommerce Retail CX trends for 2023: Messaging and self-service should be top priorities
October 24, 2022 Blog Retail and eCommerce Data offers glimpses into the future that can help restaurants today
October 5, 2022 Customer Strategist Industry Insights Retail and eCommerce Thinking about nearshoring? 5 things retailers should consider
September 30, 2022 Customer Strategist Retail and eCommerce Case study: ThirdLove’s Secret to Getting Intimate With Customers The online startup has upended bras with data science and is just getting started.
September 30, 2022 Customer Strategist Retail and eCommerce Build-a-Bear Builds a Brand Around the Customer Experience Build-A-Bear Workshop CEO Maxine Clark created a foundation for customer engagement that transcends any one person.
