August 16, 2022 Case Study Public Sector and Government Winning back customers that churned TTEC successfully targeted inactive accounts for a bulk oil, fuel, and lubricants distributor and pulled them back into the buying motion in addition to increasing employee productivity
June 15, 2022 Blog Public Sector and Government Reverse student admissions slump with these 3 breakthrough growth strategies
March 3, 2022 Blog Public Sector and Government Worried about losing employees? Agencies should embrace a home-based approach
July 21, 2021 Video Public Sector and Government Public Sector - Exceptional Customer Experience by Design
July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud
May 21, 2021 Blog Public Sector and Government How to Reinvent the Citizen Experience: Turn COVID-19 Quick Fixes into Real Change
May 12, 2021 Blog Public Sector and Government CX Leaders Share Insights into Transforming the Government Customer Experience
March 30, 2021 Blog Public Sector and Government TTEC’s IL4 Authorization Adds Omnichannel Cloud Contact Center Strength to Department of Defense Projects
March 17, 2021 Case Study Public Sector and Government Sales and Analytics Expertise Pack Pipeline with Qualified Leads, Meetings TTEC sales experts transformed a utility company’s underperforming sales pipeline into a powerful lead generator
January 21, 2021 Customer Strategist Public Sector and Government What CX Best Practices Can Teach Us About Vaccine Rollout Proven customer experience strategies can help ensure the rollout is successful and provides a positive patient experience.
January 21, 2021 Customer Strategist Public Sector and Government COVID: Opportunity Within Crisis Bright spots from the past year that will influence better CX in the future.
