March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4%
February 29, 2024 White Paper Financial Services and Insurance Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience
February 28, 2024 Industry Solution Public Sector and Government AI and Automation for Government + Public Sector Modernize systems and processes and transform government services through intelligent automation
February 27, 2024 Blog Retail and eCommerce 3 benefits a great nearshore experience brings to retailers
February 7, 2024 Blog Hypergrowth and Startups 4 challenges facings startups in 2024 (and how investing in CX can help)
January 24, 2024 Customer Strategist Retail and eCommerce NRF 2024: For retailers, AI moves from hype to the real world Retail brands are embracing the benefits of AI and grappling with its challenges.
