October 31, 2023 Strategy Guide AI/CX value chain analysis: Bank loans Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets Financial Services and Insurance
October 17, 2023 Tips and Takeaways 3 ways HMEs blend tech and talent to lift CX Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets Healthcare
October 3, 2023 Blog Startups: Improve CX with cutting-edge voice automation Hypergrowth and Startups
September 26, 2023 Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
September 14, 2023 Customer Strategist Will generative AI solve the CX industry’s omnichannel problem? Generative AI bypasses the rules-based functions that hindered previous omnichannel efforts to get closer to an omnichannel reality
September 5, 2023 Blog Where should startups focus their AI investments? Start here Hypergrowth and Startups
August 22, 2023 Strategy Guide 4 real-world AI applications for transportation Secure cost savings and improve the customer experience with strategies that raise and sustain the public trust Public Sector and Government
