September 18, 2025 Podcast Podcast: WebPT Chief Customer Officer strengthens the customer experience Suzanne Cogan makes member experience everyone’s business Medical Devices
July 30, 2025 Infographic Empathy’s not dead, but it’s definitely evolving Empathy has long been valued as a top priority in the contact center…but should it be?
November 21, 2024 Client Story AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster Automotive
July 23, 2024 Landing Page Customer Acquisition, Retention, and Expansion Our Customer Acquisition Retention and Expansion solutions help brands keep customers happy, reduce churn, and build relationships that increase advocacy and lifetime value.
July 19, 2024 Landing Page Sales Outsourcing Services to help grow your business We help brands find, acquire, and engage customers across all channels
May 17, 2024 Client Story Better leaders drive member loyalty Since highly engaged members are less likely to leave, this payer wanted to provide its associates with the tools necessary to engage every member calling in. Through our coaching and mentoring solution, we helped enhance every customer interaction. Healthcare Payers
June 12, 2023 Glossary Term Customer Loyalty Customer loyalty is a consumer's inclination to repeatedly buy from an organization.
March 1, 2023 Podcast Unexpected turbulence: How brand strength translates into customer loyalty in the travel sector Travel and Hospitality
