October 7, 2025 Client Story From fleet to frontline: Driving direct sales for a global rental brand Turning inventory into income — A high-touch CX strategy that shifted gears on used vehicle sales Automotive
July 15, 2025 Customer Strategist Industry Insights Credit unions look to engage younger customers via digital innovation Retail Banking
July 9, 2025 Customer Strategist Perspectives Don't blame the tech: Fix these 3 transformation pitfalls instead
March 4, 2025 Datasheet A wealth of CX expertise and experience CX that delivers—without the headaches Financial Services and Insurance
February 18, 2025 Client Story Global brand optimizes digital channel to drive collections efficacy TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX Financial Services and Insurance
January 2, 2025 Trends Report Top 3 trends for elevating CX with automation in 2025 Harness the full potential of AI and other tools to deliver next-level experiences
August 26, 2024 Tips and Takeaways 5 myths about BPOs for startups – busted! The right partner can take your CX to the next level Hypergrowth and Startups
